About Premier Property Cleaning
Premier Property Cleaning is dedicated to providing top-quality cleaning services for both residential and commercial properties. Our passion is to ensure clean and happy properties for our clients, and we take pride in the satisfaction of our customers.
Our Commitment
At Premier Property Cleaning, we are committed to delivering exceptional cleaning services. With a focus on attention to detail and customer satisfaction, we strive to exceed our clients' expectations with every service. We take pride in our work and aim to create a clean and healthy environment for all our clients.
We are dedicated to offering the highest quality services at the most reasonable prices. The price depends on the square foot, size, and condition of your property. Submit a walk thru request to talk to management and get a quote today! You can also text or call us at 267-377-7806 to talk to management within 24 hours.
We love pets! Please note any special instructions for pets to the office and we will include that in your work order.
Due to insurance reasons, we do not walk or let pets out during the cleaning.
If your pet(s) tends to be protective, please make sure he/she is locked up in a room or crate during the duration of the cleaning. Our technicians will be mindful not to spray chemicals around your pet(s).
The price depends on the square footage, size, and condition of your property. Please submit a booking request online or give us a text or call at 267-377-7806.
We usually get enough information to not have to adjust the price; however, if your property needs more attention than described, we will let you know once your cleaning technicians are on site and any price or scope adjustments can be made with the office.
Factors that attribute to your property needing extra attention include post construction debris, a need for heavy-duty washing that was excluded from the agreement of work, booking a standard cleaning if your property has not been professionally cleaned in the past 4 weeks.
Tipping is not required but is greatly appreciated by our technicians if you feel they have provided expectational service. While tipping is entirely optional, many customers choose to tip as a way of expressing their satisfaction. If you prefer, tips can be given directly to the technician in cash or added to your final payment. Thank you for considering this gesture of appreciation!
Non-Refundable Deposit: A $30 deposit is required at the time of booking to secure your appointment. This deposit is non-refundable however at the time of servicing the deposit is put towards your total price (example if services are $150 and you sent a $30 deposit, at the time of servicing you will only be charged $120).
Cancellation Policy: If you need to cancel or reschedule your appointment, please do so at least 7 days before your scheduled service.
Cancellations made within 48 hours of the appointment will result in the forfeiture of your deposit and an additional $30 fee.
Same-day cancellations/rescheduling will result in the full appointment amount charged.Â
*Applicable fees will be charged regardless of cancellation or rescheduling reason.
*Cancellation fees do not apply as a credit towards your future services.Â
If you are not satisfied with the quality of our cleaning services, please contact us within 24 hours of your service. We will arrange for a re-cleaning of the affected areas at no additional cost.
Cleaning is a personalized and subjective service; therefore, we cannot offer refunds to customers. By accepting Premier Property Cleaning Services, you acknowledge and accept the no refund policy. However, in the event of any service-related issues, we are committed to addressing them if notified 24 hours after services and addressing them within 7 days.Â
This information is outlined in our agreement sent prior to your cleaning.Â
Yes, your safety, security, and peace of mind is our priority! We conduct criminal background checks on every employee. We also verify job history and conduct employment verifications. After that process, we carefully select and thoroughly train our staff to ensure they uphold the highest standards of professionalism and trustworthiness. This makes our service one you can trust.
Yes, before we begin services, we will provide you with an agreement that outlines all the essential details. This agreement includes our company policies, the agreed upon pricing for your specific property based on the services you selected, and a detailed description of the services included in your cleaning package, so you know exactly what to expect.
This agreement ensures transparency and clarity for both parties, and it must be signed prior to the commencement of any cleaning services. We believe this helps set clear expectations and allows us to deliver the best possible service.
Please reach out to our office by texting or calling us at 267-377-7806 and we will reschedule your cleaning date!
Give us at least a 48-hour notice of your change of plans and we will ensure that we promptly cancel or reschedule your service.
Changes that take place less than 48 hours prior to the scheduled service are charged an additional $30 fee on top of the non-refundable deposit.
